Award Certificate and Congregation

Collection of Award Certificate

Normally, the award certificates will be ready for collection ten weeks after the official graduation date of each semester/term. The actual graduation date, which varies from year to year, can be found in the Academic Calendar. You may refer to Collection of the Award Certificate in the Congregation website. 

Collection Method

You will be informed by email of the start date for collecting your award certificate. After the specified date, you may collect your award certificate at the SGS Research Degree and Professional Doctorate Service Counter.

Opening Hours

Monday to Friday 9:00 am - 12:00 noon / 2:00 pm - 6:00 pm
Saturday 9:00 am - 11:30 am
Sunday and Public Holidays Closed

Documents Required for Collection

If collected by yourself in person:

  • Collection email
  • Your CityU Student Identity Card / HKID Card / passport

If collected by your authorized representative:

  • HKID Card / passport of your authorized representative
  • An authorization letter signed by you (letter template is available here)
  • A photocopy of your CityU Student Identity Card / HKID Card / passport with your student number and programme written on it.

Clearance of Outstanding Matters before Collection

Students must clear all outstanding matters with the University (e.g. tuition fees, Library fines/loans, student loans, etc.) before collecting their award certificates. Students who have not cleared all outstanding matters will NOT be allowed to collect the award certificate.

Deadline for Collection

Graduates should collect their award certificates on or before 31 December of the following year after graduation. (For example, graduates of the 2019 should collect their award certificates on or before 31 December 2020.) Uncollected award certificates may be destroyed after the said date.

Replacement Award Certificate

Important Note 

For applications received between 1 July and 15 September 2017, longer processing time is required. It is estimated that the replacement award certificate will be ready for collection from 9 October 2017 onwards.

The award certificate issued by the University is a unique document. A graduate is only permitted to retain ONE award certificate, including replacement award certificate, for each academic qualification he/she is conferred by the University.

Graduates may apply for a replacement award certificate under the following circumstances:

  1. permanently loss or damage of the original award certificate;
  2. update of name in the case of a legal name change; or
  3. original award certificate was not collected within the period prescribed by the University.

How to Apply

Please send an e-mail to for enquiries about the application procedures.

Fees Chargeable

The application fee for each replacement award certificate is HK$400.


The University's annual Congregation, where academic awards are ceremonially conferred to graduates of the same academic year, is usually held in November. Graduates will normally receive invitation to attend the event and be notified of the details around September.

For more information, please visit the Congregation website.